Legal information

Legal information

You can find answers to the most common questions about ordering, deliveries, and returns in our FAQ.

You can contact us via email at info@carpetvista.com or through our contact form. On weekdays between 10am - 6pm you can also reach us on +44 20 3808 9919.

CarpetVista is brought to you by

RugVista AB
Ringugnsgatan 11
216 16 Limhamn
Sweden
+44 20 3808 9919
info@carpetvista.com

Bank information

HANDGB22 / GB87HAND40516218932001

Chief Executive Officer

Michael Lindskog

Chairman of the Board

Erik Lindgren

Company registration via Bolagsverket in Sweden.

Organization number

556458-9207

VAT number

GB 990 1948 87
IE9742926B

Responsible for CarpetVista's own content

Michael Lindskog

Legal note

Link to European Commission platform for Online Consumer Disputes. According to regulations on consumer online dispute resolution.

We are neither willing nor obligated to participate in a dispute settlement procedure at a consumer arbitration board.

EXCELLENT
4.9 of 5
4267 customers have written a review on Trustpilot
01/07/2022
Robert
High quality and excellent service
The rug we ordered is of high quality and exactly as described on the website. The ordering process was very easy and transparent and the rug was delivered very promptly. Altogether, the service we have received from CarpetVista has been excellent.
26/06/2022
Antonio C.
Everything really fine
Everything really fine
24/06/2022
Gaudre Znutaite
High quality and speedy delivery
Really beautiful, high quality carpet, and can't believe, how quickly it got delivered. Makes me want to order more, although I definitely don't need any more.. There is some sort of slightly darker band going along one end of the rug, as if there has been a sello-tape stuck there, but you can't see it too well and I think it will blend in over time.
23/06/2022
Trish Collins
I have bought many rugs from Carpet…
I have bought many rugs from Carpet Vista and I am always happy with my purchase. Excellent quality, price and delivery. I have not purchased a rug from any other company in years. Looking forward to my next purchase *****
21/06/2022
Bahram
A lot of room for improvement!
I give a negative point for the following reasons: 1- very poor quality packaging material, which was open on two corners and worn off at the bottom making the carpet back visible (I can send the photos, if needed). 2- folding the carpet on the wrong side 3- not sending a printed Certificate of Authenticity 4- posting photoshopped photo’s of the carpet giving it a vintage/antique look, which is different than the reality of the carpet. 5- one important character of a Persian carpet which plays a key role on its value is its axial symmetry along the long and short axes. The length of this carpet is 340,5cm on the one side and 334cm on the other side meaning that the carpet is not symmetrical! To avoid misleading the customer, these figures have to be reported in the descriptions of the carpet, honestly. 6- There were signs of repair at some points, but the carpet still rendered signs of wear at some other points which require immediate attention. These were not reported in the description, either. luckily, I managed to pack this beautiful peace of art and return it.