I am impressed at how easy it is to buy a carpet from Sweden for delivery just a few days later to the UK.
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Terms and conditions
30 day money back guarantee
If the customer refers to the warranty and it is judged that the damage depends on bad handling by the customer the customer will pay the costs of any reparation. Our expert staff will in the first place determine the cause of the damage. The customer pays all shipping costs in case of warranty reparations.
The return is not completed until we have received and examined the returned goods. When a return is completed the same card you used for the purchase will be credited.
If we receive returning goods without the proper return dispatch note the goods will be sent back at the customer's expense.
VAT free for companies within the EU
Card payment is a safe method of payment for you as a customer. The selling company will never have knowledge of your card or account information. This information is securely transferred to an encrypted link from you through DIBS Payment gateway to your bank.
Monthly installment payments
You can conveniently apply for monthly installment payment at check-out in connection with your purchase. You simply choose "monthly installment" as your method of payment and indicate the number of months over which you intend to pay. After a quick cross check has been run through Klarna's system you receive notification if your application can be granted and your order is immediately able to be processed at the warehouse. An account is automatically set up with Klarna if the purchase is greater than 1 500 kr and an account contract agreement is posted to you. In the event that your application is not granted, you can go back to check-out and choose an alternate payment method.
The effective interest rate on purchases of 10 000 SEK with a down payment of 12 months is currently 12.31%. Your application is cross checked against a normal credit check which authorises Klarna to obtain a credit report. You are invited to contact Klarna on 08 120 120 00 if you have any additional questions or concerns.
Error on delivery
Carpets that are not received by the customer and returned to us
Confidentiality when handling personal information
CarpetVista.com will not give any personal information to any third party. According to Swedish law on handling of personal information, you can get an excerpt of all information we have stored about you and, if it is not relevant, you can ask us to delete the information. In case you wish to have the excerpt please contact our customer service.
The certificate is valid until and including the date shown on the certificate.
If you buy a carpet with your gift certificate and decide to return the carpet, you will receive another gift certificate with the value of the carpet, less the shipping costs incurred during the return.
If you have any balance from a previous purchase on your gift certificate, you may use it for a carpet purchase. But if you purchase a carpet with a higher value than the gift certificate you should pay for the difference by bank transfer.
The gift certificate should be considered as cash, since it has a value and you should take care of it. CarpetVista will not accept liability for lost, stolen or damaged gift certificates.